At Nagaad Organics, we are committed to delivering our natural, wellness-focused products to your doorstep with care and efficiency. Whether you’re in the UAE or on the other side of the world, we ensure that your shopping experience is seamless from the moment you place your order to the day it arrives. Thank you for being a valued member of the Nagaad family!
Cash on Delivery (COD) Service
For our customers in the UAE, we proudly offer the convenience of Cash on Delivery (COD) service. Please be mindful that if an order is canceled or returned, the COD option will not be available for future orders—this is to maintain the best experience for all our customers. Your trust and satisfaction remain our top priorities.
Where Do We Ship?
We’re excited to bring our high-quality, sustainably sourced products to customers worldwide! Currently, we ship to most countries in the GCC, North America, Europe, and Asia. Is your shipping destination not listed during checkout? No worries! Drop us an email at care@nagaad.com, and our team will work on finding the best solution for you.
We’re pleased to offer free international shipping on all orders over 500 AED, so you can enjoy our products no matter where you are without worrying about shipping costs!
Processing & Lead Time
• Within the UAE: We aim to dispatch all UAE orders within 1-2 business days. If there are any unforeseen delays, we’ll reach out to you immediately to keep you updated.
• Outside the UAE: For our international customers, orders are shipped within 1-3
business days. If any delays arise, our dedicated customer service team will be in touch to make sure you’re informed every step of the way.
Order Tracking
Once your package has been dispatched, you will receive tracking details from our shipping partner. You can easily monitor your delivery and know exactly when to expect your package. Be sure to keep your packing slip for your personal records—it’s always handy for reference!
Shipping Charges & Offers
At Nagaad Organics, we believe in transparency. Any shipping charges will be clearly shown at checkout, so you’ll always know exactly what to expect. We offer:
• Free shipping within the UAE on all orders.
• Free international shipping for orders over 500 AED.
We also run seasonal promotions and special shipping discounts from time to time, so be sure to keep an eye on our website and social media for these exclusive offers! We’re here to make sure you receive the finest natural products quickly and smoothly, no matter where you are. If you have any questions about our shipping policy, feel free to contact us at care@nagaad.com.